Unibet UK – Bonus Terms and Conditions
IMPORTANT INFORMATION
These Bonus Terms and Conditions apply to all bonuses, promotions, and offers provided by Unibet Casino (“we,” “us,” “our”) to customers (“you,” “your”). By participating in any bonus, promotion, or offer, you agree to comply with these terms, along with the General Terms and Conditions that apply to your Unibet account.
Bonuses are offered at our discretion, and we reserve the right to amend or withdraw any bonus or promotion at any time. Please read these terms carefully before participating in any offer.
1. General Bonus Terms
1.1. Eligibility
Bonuses are only available to new and/or existing customers who meet the eligibility criteria stated in the individual bonus offer terms. Specific eligibility criteria (such as age, location, or previous participation) will be outlined in the promotion details.
1.2. Bonus Claim
Bonuses can be claimed by opting in via the Unibet website or mobile app, and following any instructions provided. Only one bonus can be claimed per person, household, email address, or payment method unless otherwise stated.
1.3. Bonus Period
Each bonus will have a specific validity period. Bonuses must be used within the given timeframe, and any unused bonus will be forfeited after this period has expired.
1.4. Bonus Funds
Unless otherwise specified, bonus funds are separate from real money funds in your account. Bonus funds must be wagered in full before they can be converted into real money.
1.5. Wagering Requirements
Bonuses are subject to wagering requirements, which must be met before you can withdraw any winnings derived from the bonus. The wagering requirement is the number of times you must wager the bonus or deposit amount before it can be withdrawn. Wagering requirements may vary by promotion and will be clearly stated in the offer details.
1.6. Maximum Bet While Using Bonus Funds
When using bonus funds, a maximum bet limit may apply. This limit is designed to prevent bonus abuse and ensure fair play. The specific bet limits will be outlined in the individual bonus offer terms.
1.7. Withdrawal of Bonus Funds
Bonus funds cannot be withdrawn directly. They must first be used for wagering as outlined in these terms and the specific bonus terms. Once wagering requirements are met, any remaining bonus funds may be converted to real money and withdrawn, subject to any maximum withdrawal limits.
2. Specific Bonus Terms
2.1. Welcome Bonus
- The welcome bonus is available to new customers who create an account, make their first deposit, and opt into the promotion.
- The bonus amount and the wagering requirements will be stated in the promotion details.
- The bonus is typically awarded as a match bonus based on the first deposit, subject to maximum bonus amounts.
2.2. Free Spins
- Free spins may be awarded as part of a promotion and are subject to specific terms.
- Any winnings from free spins are considered bonus funds and must be wagered before withdrawal, subject to wagering requirements.
- Free spins are only valid for the game(s) specified in the promotion and must be used within the specified period.
2.3. Reload Bonuses
- Reload bonuses are offered to existing customers and are subject to specific eligibility criteria, such as making a deposit on specific days or using certain payment methods.
- These bonuses are typically smaller than welcome bonuses and may be subject to different wagering requirements.
2.4. No Deposit Bonuses
- No deposit bonuses are awarded without requiring a deposit and are usually smaller in value.
- These bonuses are subject to wagering requirements, and any winnings derived from no deposit bonuses may be capped at a specific amount.
3. Bonus Restrictions
3.1. Bonus Abuse
Unibet reserves the right to refuse or cancel any bonus if we suspect that a customer is engaging in bonus abuse, such as collusion, arbitrage betting, or using multiple accounts. We also reserve the right to void any winnings derived from such activities.
3.2. Exclusions
Certain games or bets may be excluded from bonus play. These exclusions will be clearly stated in the terms of each promotion. Games such as progressive jackpots, live casino, or certain slot games may not count towards wagering requirements.
3.3. Multiple Accounts
You may only have one active bonus per account. If we discover that you have opened multiple accounts to claim bonuses, we reserve the right to close all accounts, void all bonuses, and withhold any winnings derived from the bonuses.
3.4. Currency Conversion
Bonuses are typically awarded in the currency of your account. If you participate in a bonus offer and change your currency, the bonus terms may be adjusted accordingly.
4. Wagering and Withdrawal Conditions
4.1. Wagering Requirements
- All bonuses are subject to wagering requirements, which will be clearly stated in the bonus terms.
- For example, a bonus may require you to wager the bonus amount x30 before being able to withdraw any winnings from the bonus.
4.2. Withdrawal of Winnings
- Once the wagering requirements are met, any winnings from the bonus can be withdrawn, subject to the maximum withdrawal limit.
- Unibet may withhold the withdrawal of winnings until the completion of all verification processes, including identity checks, payment method verification, and compliance with any applicable laws and regulations.
5. General Conditions
5.1. Changes to Bonus Terms
Unibet reserves the right to modify, suspend, or terminate any bonus or promotion at any time, with or without notice. Any changes will be communicated through the Unibet website or app.
5.2. Termination of Promotions
Unibet may terminate any promotion without prior notice. In such cases, customers who have already participated will be able to claim bonuses or winnings in accordance with the terms that applied at the time of their participation.
5.3. Dispute Resolution
Any disputes regarding bonuses, promotions, or terms should be raised with our customer support team. If the matter is not resolved to your satisfaction, you may refer the dispute to an independent dispute resolution service.