Responsible Gambling at Unibet UK

At Unibet UK, we are committed to providing a safe, enjoyable, and responsible gambling environment for all of our players. We understand that gambling can be a fun form of entertainment, but we also acknowledge that, for some, it can become problematic. Our goal is to help players enjoy their experience while remaining in control of their gambling activity.

Our Commitment to Responsible Gambling

We take our responsibility seriously and are dedicated to promoting responsible gambling practices. To achieve this, we offer a range of tools and support options to help players manage their gambling, prevent harm, and ensure that gaming remains an enjoyable and responsible activity.

Setting Limits

One of the most effective ways to manage gambling behavior is by setting limits. We offer several tools to help you set limits on your account, ensuring that you stay within your desired budget:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account.
• Loss Limits: Set a limit on the amount of money you are willing to lose during a specified period.
• Wagering Limits: Control the amount of money you can wager within a set time frame.
• Session Time Limits: Set a limit on how long you can spend on the site in one session.

These limits can be adjusted at any time, but any increases to the limits will take effect after a cooling-off period to give you time to reconsider your decision.

Self-Exclusion

If you feel that you need a break from gambling, we offer a self-exclusion option. This allows you to temporarily or permanently block access to your account for a specified period. During this time, you will not be able to deposit, play, or access your account in any way.

You can self-exclude for a period of 1 week, 1 month, 6 months, or permanently. Once you have self-excluded, you will be unable to reverse this decision until the exclusion period has ended, and even then, it will require a cooling-off period for reconsideration.

GAMSTOP

In addition to self-exclusion, we support GAMSTOP, a free self-exclusion service that allows you to exclude yourself from all participating online gambling sites across the UK. By registering with GAMSTOP, you can block access to your account with Unibet as well as other participating operators. This can be a helpful tool if you feel the need to take a break from gambling across multiple sites.

Reality Checks

We encourage you to be aware of how much time you spend gambling. Our Reality Check tool sends you reminders of how long you’ve been playing, helping you monitor and control your gaming habits. These reminders can be customized to appear after a set amount of time, ensuring that you can make informed decisions about your gambling activity.

Access to Support

We understand that gambling-related issues can affect not only the individual but also their family and friends. If you or someone you know is struggling with gambling, we offer a range of resources and support options:

• GamCare: Provides support, information, and advice for anyone affected by gambling.
• GambleAware: Offers confidential support to individuals who are concerned about their gambling.
• National Gambling Helpline: A free, confidential helpline available to anyone affected by gambling-related issues in the UK.

For more information, please visit GamCare or GambleAware.

Our Responsibility

At Unibet, we believe that everyone should have the right to enjoy gambling safely and responsibly. We are committed to protecting vulnerable individuals and offering tools to help those who may be at risk.

We actively monitor accounts for signs of problematic behavior and intervene when necessary. If we believe that a player is at risk of gambling harm, we may temporarily suspend their account, require further verification, or encourage the use of our responsible gambling tools.

Underage Gambling

We take underage gambling seriously. You must be at least 18 years old to use our services, and we employ strict measures to prevent underage gambling. All players are required to verify their age when registering an account, and we conduct verification checks to ensure that players meet the legal age requirement.

If we discover that a player is underage, we will close their account, return any deposits, and void any transactions or winnings.

How to Get Help

If you ever feel that gambling is no longer a fun activity, we are here to help. You can reach out to our customer support team, who can provide assistance with using our responsible gambling tools or offer advice and guidance on how to manage your gambling.

If you are concerned about your gambling behavior, please don’t hesitate to contact:

• Customer Support: Available 24/7 for any assistance you may need.
• GamCare
• GambleAware